The Beltone Experience

Good hearing helps you enjoy life, and is the key to sharing laughter with loved ones, excelling in work or social settings and remaining independent. When you can hear, it is easy to stay involved in your active life. Wearing a hearing aid is not just about hearing better, it is about living to your full potential..

During your exam, our hearing care professionals start by talking to you, exploring your lifestyle, what is important to you and how your hearing may be affecting what you enjoy in life. We want to learn about every aspect of your ear and hearing, including not just how you hear, but how you can benefit from good hearing.

Every hearing care solution we offer is tailored to a patient’s individual needs.

At Beltone you can take a test drive before you leave the office. We use music, your family members’ voices and other real-life sounds to make sure you get the product and settings based on your activities.


Beltone hearing aids are intelligent devices nearly invisible to the naked eye. Our researchers are constantly working conducting extensive testing on hearing aids as wells as innovations to make hearing aids work better and fit more easily into your lifestyle.


Beltone offers hearing aids for every lifestyle and every budget. All Beltone hearing aids are designed to look great in the ear while providing the highest quality sound for your living experience. Financing plans are available.

BelCare™—the aftercare program that sets us apart

Beltone isn’t always people’s first stop, but we make sure it’s their last. Once you purchase Beltone hearing aids, your Belcare benefits assure that you will be taken care of in any one of over 1500 participating Beltone Hearing Care Centers nationwide. Belcare provides for your hearing health-and protects your investment-in 12 valuable ways. No other company offers the same level of commitment.

“Blindness separates us from things but deafness separates us from people.” ~Helen Keller

Beltone Patient Satisfaction

The “Beltone Experience” revolves around your satisfaction with both our service and our hearing aids. With 75 years as a leader in the industry, 1500 locations, highly trained hearing care professionals and friendly service, it’s easy to see why Beltone has a 95% patient satisfaction rating, and is the most trusted hearing care brand among adults 50+.

In addition to all that Beltone Electronics Corporation offers nationwide, the 50+ years of hearing healthcare provided by the Bedsaul family in NC assures that you will receive the best possible care for your hearing loss.

Office Visit

You can feel confident in your decision to come to Beltone. During your office visit, you’ll receive professional, prompt service focused on you.

The decision to have your hearing checked is not an easy one. It is our goal here at Beltone Hearing Care Centers to provide you with a thorough, professional test and discuss your better hearing options. Improving hearing and understanding is a very involved process, with the hearing aids being only one small part. Our objective is to make sure that you have all the information needed to make an educated choice. The hearing aid must be programmed for your individual hearing prescription to provide the optimum hearing improvement, which is where our highly trained staff excels.

Central to a rewarding Beltone Experience is BelCare—a program of ongoing care and protection that covers you for the life of your hearing aids.

It’s one of the most comprehensive hearing care programs available.

From your first hearing screening, through all the years you own your Beltone hearing aids, your BelCare benefits assure you attention at any one of over 1500 participating Beltone Hearing Care Centers, nationwide.

BelCare provides for your hearing health—and protects your investment—in 12 valuable ways. No other company offers the same level of commitment.

BelCare entitles you to a lifetime of hearing care! It also protects your investment in many significant ways. Your BelCare benefits plan is just another way Beltone puts patients at the heart of hearing care.

Annual Beltone Hearing Evaluation

Receive annual comprehensive hearing evaluations using a nationally standardized protocol, at no cost to you. This 6-step evaluation is designed to ascertain hearing loss, and determine your eligibility for hearing aids.

Your practitioner will explain each step of the hearing evaluation, and what it aims to accomplish. Upon completion, your test results will be thoroughly explained to you, with absolutely no obligation on your part.

BelCare Lifetime Care

For as long as you own your Beltone hearing aids, you’re eligible to receive follow-up care at over 1500 Beltone Hearing Care Centers throughout North America.

Our BelCare Lifetime Care program includes complimentary annual hearing screenings, and free hearing aid inspections with cleaning and repair, as necessary.

30-Day Refund Policy

While Beltone is dedicated to total patient satisfaction, we realize that adjustment to amplification can be difficult in some very rare cases. Therefore, within 30 days of date of delivery, any Beltone hearing aids may be returned in their original condition, less reasonable wear, to the Beltone Hearing Care Center of purchase.

Patient Care Phone Line

Your Beltone practitioner is deeply committed to providing you with ongoing service. Should you have any questions about your hearing aids, your Beltone practitioner is always ready to help! If you’re traveling or vacationing and your hearing aids need service, our Beltone patient care representatives are happy to assist you. Just call our toll-free number: 1-800-BELTONE (1-800-235-8663).

Minimum Loss Required for Hearing Aids

Your Beltone practitioner guarantees not to fit you with hearing aids unless hearing loss is severe enough to warrant such a recommendation. Before your practitioner recommends Beltone hearing aids, your audiogram must indicate a hearing loss that falls within a range treatable with hearing aids.

Quality Control Review

To ensure you’re fit with hearing aids customized to your individual hearing loss, your audiogram and fitting recommendations will be reviewed and approved by a licensed hearing instrument specialist, an audiologist, or an audioprosthologist.

Establishing Expectations

A smooth adjustment to wearing new hearing aids requires patience. To help you through this period, your Beltone practitioner will provide a program of personal counseling and aftercare. Your Beltone practitioner will also explain the benefits and limitations you can reasonably expect from your hearing aids.

Adapting to New Hearing Aids

To help you smoothly adapt to your new hearing aids, your Beltone practitioner will institute a follow-up schedule, based on your needs. This will ensure that your hearing aids are optimally adjusted for your hearing loss, and that your adjustment to amplified hearing is proceeding well.

Better Hearing Verification

Your Beltone practitioner is committed to helping you enjoy the best hearing possible with your new hearing aids. To document your improvement with hearing instruments, your Beltone practitioner will conduct further testing within 30 days after you receive your hearing aids.

Warranty and ‘Lost, Stolen and Damaged’ Coverage

Your Beltone hearing aids are covered by a Limited Manufacturer’s Warranty for one year. Additionally, you’ll receive one full year of ‘Lost, Stolen or Damaged’ Protection, free of charge. Your Beltone practitioner will explain these coverages, and also explain how to extend these coverages.

Two-Year Protection for Change in Hearing Loss

If a new hearing test reveals a permanent and measurable increase in sensorineural hearing loss within two years of your original hearing aid purchase, Beltone will provide you with a more powerful hearing aid at no charge to you.

Code of Ethics

All participating BelCare practitioners have signed a Code of Ethics and Professional Conduct document in which they commit themselves to promoting and preserving the highest standards of ethical, compassionate hearing care.

Hearing Test

If you exhibit 2 or more of these signs call us today for a FREE hearing screening!

10 Warnings Signs of Hearing Loss

  1. People seem to mumble more frequently.
  2. You hear, but have trouble in understanding all words in the conversation.
  3. You often ask people to repeat themselves.
  4. You find telephone conversation increasingly difficult.
  5. Your family complains that you play the radio or TV too loudly.
  6. You no longer hear normal household sounds, such as the dripping of the faucet or ringing of the doorbell.
  7. You have trouble hearing when your back is turned to the speaker.
  8. You have been told you speak too loudly.
  9. You experience ringing in your ears.
  10. You have difficulty understanding conversation when a large group or crowd.

If you experience this problem repeatedly or in combination, they may indicate a hearing loss.