Meet Our Staff

About Us

Dr. Trina Bedsaul, Au.D. began helping her father in his Winston-Salem Beltone hearing aid shop when she was a child. She spent many Saturdays at the Winston Salem office while he was working. Her father, Ray Bedsaul spent more than 50 years with Beltone before retiring, expanding his store locations from the Piedmont Triad and Mountain Regions.

At first, young Trina cleaned and dusted and handed out cookies to his patients. But she began to see how her father helped change people’s lives and decided she would follow in his footsteps.

She obtained an audiology degree and a doctorate in audiology so she could help people hear better, whether they are newborns or 99 years old. Dr. Bedsaul has spent many years teaching classes for students entering the hearing healthcare field as Hearing Instrument Specialists. Both she and her father have served on the North Carolina licensing board for hearing aids. During her tenure, Bedsaul helped revise the exam given to those seeking to be part of the hearing healthcare profession.

Today she operates over 12 Beltone stores in the Piedmont Triad and Mountain regions of North Carolina. Keeping the family owned, “2nd generation office running behind the scenes is her sister, Mindy.” Together they continue the family tradition of helping people stay connected to their friends, family and their lives.

About Beltone

Beltone was founded in 1940 in Chicago, IL by Sam Posen who began making hearing aids in his basement.  He had a hearing impaired friend and wanted to help him hear better.  Today, over 75 years later, Beltone is the global leader in hearing health care, and Beltone products are sold in the United States, Canada and more than 50 countries worldwide.  They remain committed to helping people hear better.

There are more than 1,500 Beltone offices in North America, and it remains most trusted brand for quality products and care among its patients and adults aged 50 and older.

Dr. Trina Bedsaul, Au. D. Audiologist

Dr. Trina Bedsaul started her career in the hearing healthcare field at the early age of 10, serving cookies and lemonade to patients and cleaning the Beltone office for her father on Saturdays! She quickly grew to love the population she saw in the office, and went to East Carolina University, obtaining a Masters Degree in Audiology. Dr. Bedsaul then obtained her Doctoral degree in Audiology from the University of Florida. She has spent many years actively involved in training and teaching. She was appointed by Governor Easley to the NC Hearing Aid Dealers and Fitters Board, where she served from 2002 until 2008, helping to improve the examination process of apprentices in the state. Dr. Bedsaul spends much of her time now traveling between her multiple offices in NC helping her Hearing Instrument Specialists provide exceptional care to their patients.
Wyatt Shepherd, Hearing Instrument Specialist

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  • Senior Master Practitioner Awarded 2011, 2012 and 2013, 2014, 2015, 2016
  • Advanced Hearing Aid Practitioner Awarded 2009
  • Master Hearing Care Practitioner Awarded 2007 and 2008
Along with spending time with his family and watching his beloved University of South Carolina teams, Wyatt excels at repairing and troubleshooting hearing aids, which is a great service for our patients. He also is very active in the training program with Dr. Bedsaul.Wyatt has been awarded Master Hearing Care Practitioner in 2007 and 2008, Advanced Hearing Aid Practitioner in 2009 and Senior Master Practitioner in 2011 and 2012. Wyatt excels at repairing and trouble-shooting problems. Wyatt is committed to helping his patients with all aspects of their hearing healthcare and is dedicated to providing excellent patient care.
Amanda Fine, Hearing Instrument Specialist

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Awarded Pacesetter 2016

After living in Texas, Amanda moved back to Winston Salem to be close to family in the town she grew up. Her favorite part of being a Hearing Instrument Specialist is the interaction with her patients, and how much improvement she sees in their lives with their hearing aids. She enjoys running, spending time with her family and tackling DIY projects around the house.

Eric Saunders, Hearing Instrument Specialist



Awarded Master Hearing Care Practitioner – 2014 & 2015 and Advanced Master Practitioner 2016

Eric began his career working with Dr. Bedsaul in the Raleigh/Triangle area. He decided in 2016 to move his family to the high country to enjoy more of the outdoors and be closer to family. He is a graduate of UNC Chapel Hill where he was a scholarship tennis player. Eric is married to his wife Stacie and has two rambunctious kids that are four and two years old. Eric enjoys spending his time outdoors with his family and coming up with unique solutions in helping the hard of hearing public. He loves helping our individuals hear better and establishing long term relationships with our patients. Eric is very active in our public service outreach in the senior community.

Edwin Silvania, Hearing Instrument Specialist

Ed has been a Hearing Care Practitioner with Beltone for more than 3 years.  Ed is married and has two daughters.  The family also includes a dog that might be slightly spoiled.  He enjoys playing golf, scuba diving and visiting new places, however his favorite activity is hanging out with his family.  Ed says the best thing about being a Hearing Care Practitioner is helping to improve the quality of life for his patients.

Bryn Taylor, Office Manager


Bryn is a devoted mother and enjoys spending time with her husband and 2 children.  As the Winston Salem Office Manager, Bryn’s attention to the details keeps the office running smoothly. She also lends her positive attitude to answering the phone, helping patients in getting the correct information and making everyone feel welcome. Bryn keeps patients, and all of the staff smiling!
Ray Atkins, Hearing Instrument Specialist
DSCF0285Ray is an avid Oakland Raiders fan.  He was a police officer before joining our Beltone family.  He enjoys scuba diving, his Toyota truck, and spending time with family.  He appreciates being able to help patients hear better and improving their lives.

Kelsey Woods, Patient Care Coordinator


Kelsey helps in many of our locations with a little bit of everything.  She enjoys hiking, camping and climbing.  Most weekends will find Kelsey spending time with family, friends and her 2 dogs.  She also makes the best Snickerdoodle cookies and we like to request them for the office often!